Helping People
Become Parents®
Since 1988
Call: (800) 858-4832
Follow us:

Career Opportunities at IVF New England

We appreciate hearing from fertility professionals who are highly motivated, compassionate, and have a "can do" attitude. Contact us now about career opportunities at HR@ivfne.com.

IVF New England is nationally recognized and one of the largest fertility centers in New England with exceptional patient care and excellent success rates.

A Patient Care Team model is used that includes fertility specialist physicians, embryologists, advanced practice nurses, medical assistants, ultrasonographers, and patient services staff. Quality clinical and personal care are our priorities. 

To apply for employment with IVF New England, please send your resume and cover letter to HR@ivfne.com. Please check our website regularly to see if there are openings in these work specialties.

Always interested in hearing from people with specific fertility work experience in these areas:

 


Fertility Nurse Coordinator
IVF New England nurses are deeply involved in managing our patients’ treatment plans.  Nurses provide office consultations, treatment plan options and education, coordination of testing and continuous follow-up with patients throughout their treatment. If you enjoy being a nurse and you are passionate about infertility treatment, IVF New England is the place for you!
What do we look for in a Fertility Nurse Coordinator?  The ideal candidate must be highly-motivated, organized, detail-oriented, and enjoy multi-tasking in a fast-paced work environment. Our nurses must have excellent interpersonal skills to effectively interact with patients, staff, and physicians; strong computer and telephone skills are required.

General Qualifications: 1 year of Infertility treatment related experience.

Back to Top

Clinical Call Center Manager

IVF New England, one of the most prominent IVF centers in the nation, is recruiting for a Clinical Call Center Manager to work at its state-of-the-art facility in Lexington, MA.

Our ideal candidate will have several years of clinical call center management experience, including positions with health care providers and health care insurance companies.  Candidates must possess a clinical degree or certification, with frontline clinical care delivery experience desirable.  Strong staff development and management experience a must.  Experience is women’s health and infertility is preferred.

Key responsibilities of the Clinical Call Center Manager includes but not limited to the following:

  • Clinical supervisory position responsible for day to day management of clinical call center team activities and patient care coordinators
  • Leads the office nursing and patient care coordinator teams in providing optimal patient care and services by instilling a patient-centric approach to delivery of care.
  • Serves as champion to ensure patients receive quality clinical care at all times; Identification and timely resolution of patient complaints.
  • Manages weekly clinical duties of patient care coordinators and supervisescall volume activities to ensure maximum efficiency and highest level of live interaction with patients as possible.
  • Participates in staff’s development/counseling; Ensures that all nurses and patient care coordinators are provided with appropriate, ongoing training in order to be able to perform successfully.
  • Provides guidance and direction to staff, covering all aspects of patient service standards/procedures, ensures adherence to policies and procedures and initiates programs to enhance productivity and customer care.


We offer competitive salary and complete benefits package, including generous vacation, holidays, health/dental insurance, company-paid Life insurance and Long Term Disability benefits, and many more. EOE.

Please send your cover letter and resume to HR@ivfne.com for an immediate, confidential consideration.

Back to Top 

Patient Advocate/Patient Services Coordinator
Patient Services Coordinators work directly with IVF New England patients to assess their needs, answer general questions, and schedule appointments. Our Patient Services team maintains patient satisfaction by coordinating communications between patients and physicians and other clinicians within the practice. Patient Services Coordinators are also in charge of sending out informational patient packets to help educate patients about treatment, maintaining patient information and charts, and providing Front Desk support for the practice. IVF New England’s Patient Services Coordinators take pride in providing the highest quality service for both our patients as well as internal customers.

What do we look for in a Patient Services Coordinator?
Patient Services staff must have excellent interpersonal skills to effectively interact with patients, staff, and physicians; must be capable of multi-tasking and working in a fast-paced environment; strong telephone and computer skills are required.

General Qualifications:

  • Experience working in a medical office setting
  • Knowledge of HIPAA
  • Knowledge of MYSIS/Optimum scheduling system is a plus but not necessary
  • Candidate who is bi-lingual/multi-lingual is a plus.
  • Experience working at a Call Center is a plus.

Back to Top

Patient Financial Counselors
Our Patient Financial Counselors focus on delivering excellent patient care and services.  Counselors serve as advocates to educate patients about all the financial services involved as they go through treatment, answer questions that patients have about billing, insurance reimbursement, payment, and/or available financial programs.  Our counselors’ goal is to ensure that our patients experience efficient, smooth business transactions as they pursue infertility treatment at our clinics. 

Key assignments within our Patient Financial Services team include:

  • Medical insurance verification and authorization
  • Patient and insurance billing, reimbursement, and collection
  • Charge and Cash Posting

Within IVF New England’s Financial Services team, you will find professionals who have excellent interpersonal skills to effectively interact with patients, staff, and physicians.  They are capable of multi-tasking and working in a fast-paced environment, all of them are required to have strong computer and telephone skills.  Specific requirements to join our Financial Services team include work experiences in one or more of the following areas:
1. Healthcare insurance billing/collections or insurance authorization/verification
2. Patient Account/Insurance collection
3. CPT coding and billing

Back to Top

Ultrasonographer
Patient satisfaction comes first.  With patient convenience in mind, we offer monitoring services at many of our satellite offices.  IVF New England has a team of more than 15 ARDMS registered sonographers who provide ultrasound services in our offices in Quincy, MA, Westborough, MA, Lexington, MA, Bedford, NH, and Providence, RI.
We are always interested in getting to know sonographers who are looking for Full Time, Part Time, and Per Diem positions. Various schedule rotations are offered including weekdays, weekends, and holidays.

General Qualifications: Must be ARDMS registered in OB/GYN. Some infertility related treatment experience would be preferred, in-house training will be provided.  Many sonographers are also skilled in phlebotomy – this is a plus!

Back to Top

PACU/Surgical Staff (Nurses, Medical Assistants, Surgical Technicians)
Our PACU/Surgical Team provides direct care to patients who are undergoing assisted reproductive procedures and surgical procedures. The team works together in assessing patients needs, coordinating delivery of care, evaluating the patient and services rendered, and striving for maximum patient satisfaction. Our goal is to promote and restore patients’ health in the PACU setting. This is achieved by collaborating with physicians and multidisciplinary team members; providing support to patients and their families.

Our staff has a regular work schedule that includes weekends and holidays; Day Shifts only, no "off-shifts" required.  An ideal candidate is someone who has Surgical and PACU experience. RN degree is required for the PACU Nurse position.

Back to Top